Training Management Platform (TMP)

Background

The Royal Australasian College of Surgeons (RACS) is a non-profit organization that trains surgeons and maintains surgical standards in Australia and New Zealand. The Training Management Platform (TMP) application helps doctors training to be surgeons (Trainees) view and record their training journey milestones. It also helps the Trainee supervisors to keep a track of Trainee records and help the Trainees along their journey.

My role

• Ran discovery interviews with trainees, supervisors, and admins.
• Owned the design process to create intuitive layouts, interactions, and transitions.
• Created wireframes and iterated medium-fidelity prototypes.

Problem

The paper-based legacy system demanded a lot of human effort in terms of both time and energy proving inefficient. The Trainees had to manually fill in assessment forms and get them attested by their supervisors. It was a tedious process for the specialty training boards as well to keep a track of all the Trainee records and progress.

Since it was a paper-based system, no log could be maintained for the assessments undertaken by the Trainees.

Solution

Design a centralized web application that:

• enables Trainees and supervisors to track progress
• enable the specialty training boards to view the Trainee records
• let Trainee's enter and edit their activities
• provides clear visibility into progress and gaps
• enable RACS to make curriculum changes

Final Design

Key learnings

• Early research aligns stakeholders and reduces rework
• Dashboards must surface actionable next steps
• Iterative testing improves data quality and efficiency